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mercedes ramirez


In 1995, Mercedes Ramirez Johnson narrowly survived a commercial airplane crash that killed 160 people, including her parents. As one of only four survivors of this tragedy, she vowed that she would make her second chance at life count…and that she has – not only for herself, but also for the tens of thousands of people who have heard her story and her message.

Transformational, passionate, inspiring and genuine. That is how clients and audiences describe Mercedes and her programs. Many speakers who have overcome great adversity are deeply inspiring, but rarely offer their audiences more than momentary motivation. Content-driven presenters provide practical advice, but are often short on inspiration. Mercedes offers both. Weaving workable solutions throughout an emotionally compelling story, she touches people’s hearts and minds. Her proprietary Second Chance Living™ concept, an innovative mindset and approach with a proven track record, offers participants a blueprint for change along with specific tools they can use immediately in their professional and personal endeavors. In addition, her message that experience is no guarantee is having a tangible and powerful impact on safety initiatives and programs across the country.



The pilots of Flight 965 were expertly trained, highly skilled and very experienced. Yet they were lulled into a false sense of security and a disregard for standard operating procedures that led to a series of human errors and, ultimately, the deaths of 160 people.

This one-of-a-kind presentation puts safety into the proper perspective and vividly demonstrates that the mistakes these pilots made are the same mistakes that anyone, in virtually any industry, can make on any given workday. Using the factual account of the crash of Flight 965 and safety investigation findings as anchors, Mercedes drives home the profound impact of individual choices and the devastating results of ignoring safety procedures. Participants will distinctly understand the difference between knowing about safety and putting safety into action.

Captivated audiences frequently comment that Mercedes’ true-life story of tragedy, survival and recovery is unlike any safety presentation they’ve ever experienced. A Hispanic woman in a male-dominated market, Mercedes is hailed as a fresh voice in the safety industry. Her genuine and personable style, combined with her knowledge of safety issues, ensures this presentation and its lessons won’t be forgotten.

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